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Posts Tagged ‘International Shipping’

What to Do if You’ve Sent a Parcel to a Wrong Address?

Sunday, April 14th, 2019

Although parcels don’t get misdelivered too often, mistakes do happen from time to time. After all, there are literally millions of parcels traveling the world every single moment. So, it can’t be surprising that some of them end up on a wrong address.

If you’ve sent a parcel to a wrong address by accident, worry not, because these problems do have their solutions. In some cases, they’re really easy to solve. In others, you will need a little bit of time and afford in order to re-send the parcel, this time to the right destination. Whether the problem is going to be big or small depends mostly on time. If you spot the mistake soon after sending the parcel, you can redirect it to the right address easily; if not, the problem can get ugly.

What to do if the Parcel is Still on the Move?

If the parcel that you’ve sent accidentally to a wrong address is still on its way, you can just get in touch with the courier service and tell them about the mistake. You don’t need to look for the specific courier who’s received the package; you need to notify the courier customer service. Their job is to get in touch with the driver who has the package with them and tell them about the change of plan.

In most cases, the courier service won’t charge you for this, although there are some examples. It all depends on the mileage your parcel has traveled. For example, if you’ve sent it to Australia instead of Austria, you can bet they’re going to charge you for your mistake.

Another worry you got to have is whether the courier has forgotten to make the package as delivered. Sometimes, they simply forget to do it and the result is that when you take a look at the parcel tracking app, you will see that it’s still on its way. But, in fact, the parcel has already been delivered. And it’s been delivered to a wrong address.

What to Do if the Parcel is Delivered to the Wrong Address?

Let’s say you’ve sent a package to a wrong address, but you’ve noticed it when it was already too late. Or, maybe you didn’t even notice it. Maybe the person who received the package was the one to notice the mistake. Or, maybe the person who was awaiting your package became tired or waiting and decided to ask around.

Whoever was the one to notice it really doesn’t matter much. If the mistake was made by you, you probably feel an obligation to set everything straight. So, how are you supposed to do it? Well, there are several things you can do at this point. One of those is to get in touch with the courier service and explain the whole situation to them. Unfortunately, they don’t have to help you with this, because they did their job by the book. They got the parcel delivered to the address that you had given them.

Still, the experience has shown that courier services are very user-friendly and usually very open to helping their customers who are in trouble. If you ask them to help you, they probably will. But, you can’t ask too much from them; they could go and pick up the parcel again and this time deliver it to the right address. However, you can’t ask them to go and ask the person who’s received the package to give it back. That’s something you will have to do on your own.

The people from the courier service might think that it would be sort of harassing to go to the person who’s accepted the package and ask it back. This goes double for cases when the parcel recipient isn’t willing to part with it. You will have to talk to them and ask them to return the package. So, how are you supposed to get in touch with that person?

Well, look for the receipt you got from the courier when you sent the package. That’s where you will find their address. Now, it’s time to take your phonebook (if it’s a local address) or go online in order to find the phone number of the person living there. The good news is that there are all sorts of online directories that can help you with your quest. 

Why Do These Problems Happen and How to Prevent Them?

These issues happen often to the people who send packages on a daily basis. If your business relies on shipping products to all sides of the world every day, it’s fair to assume that some mistakes will slip in from time to time. But, there are some methods you can use to lower the chance that such mistakes will happen.

For instance, a very good idea is to check every detail after writing it down. But, your eyes might be too tired if you send dozens of parcels every day, so it’s better to give someone else to do it. And that someone could be the person who is supposed to receive the package. Just make a screenshot of the shipping form (if you’re doing it online) or take a photo of it (if you’re doing it manually) and send it over to them to take a look and see if everything is okay. Only when they confirm that everything is in perfect order should you send the parcel.

Another very good idea is to do your research when deciding which courier service to use. There are some companies that have methods for solving problems such as misplaced parcels. And they might be willing to solve the problem for you without charging anything extra. Furthermore, if you are doing business with only one courier company, they will probably want to reward your trust by taking care of such problems on their own. Actually, in most cases, picking the right company is all you got to do.    

Brexit Uncertainty: How Will Logistics Be Affected?

Sunday, February 10th, 2019

‘Brexit’ is the buzz word of every news station right now. It’s a massive source of uncertainty to our economy and there is no industry that is sure of the future.

One industry that is more uncertain than most is the logistics sector. Will Brexit change the way we ship parcels? Will it affect the cost or movement of freight? What impact will it have on companies and end users?

With a no-deal Brexit looming, this article looks at what is being said on these matters thus far and what the likely outcomes may mean for the logistics industry.

Deal or No Deal

Should we come out with a no-deal Brexit, there are plans in place to avoid charging a customs duty on 87% of tradeable goods. This plan will be set in place for the next year to make sure we secure the best deals possible moving forward.

Tariffs will still apply to 13% of goods to ensure fair and safe practices, but it seems that the strategy will be to ensure the cost of importing, exporting and shipping in general does not rise in the near future and may even be reduced in the short-term.

Future Tariffs

The following are areas where tariffs will still apply:

  • A mixture of tariffs and quotas on beef, lamb, pork, poultry and some dairy to support farmers and producers.
  • Tariffs on finished vehicles. However, car manufacturers relying on EU supply chains shouldn’t face additional tariffs on car parts imported from the EU to prevent disruption to supply chains.
  • Tariffs to provide support for UK producers against unfair global trading practices, such as dumping and state subsidies. Tariffs should be retained for products including certain ceramics, fertiliser and fuels.
  • Tariffs on sets of goods including bananas, raw cane sugar, and certain kinds of fish. These are designed to ensure preferential access to the UK market for developing countries.

It’s important to note that these temporary import tariffs will not apply to goods crossing from Ireland into Northern Ireland.

The Worst-Case Scenario

Shipping suppliers must prepare for the best and worse-case scenarios and there are several implications to consider:

  • The department of transport has already warned those shipping to the continent and other freight haulers that they may now need EMCT permits post-Brexit.
  • 80% of haulers have stated that Brexit has had a negative impact on their plans for future investment. This likely means they are bracing for added costs rather than putting money into infrastructure.
  • Port delays are a major worry as there is not a sufficient infrastructure to deal with more tariffs and the cost of importing to rise. This may be offset for many items in the twelve months post-Brexit as outlined above.
  • Most companies will no doubt be well into their contingency plans by now as this has been a concern for the past few years. Many are stockpiling non-perishables in order to avoid an added tax bill, but it does still leave the logistics industry in a world of doubt.

The Uncertainty of Continental Shipping

Currently, the EU has its own laws and regulations regarding the transport and distribution of goods. Once we leave the EU, Britain will be able to regulate its domestic shipping but there are many questions left about the future of continental shipping.

If our new transportation regulations are laxer than those established on the continent, it is going to become increasingly time consuming at borders ensuring regulations are met, meaning a likely increase in cost.

This is perhaps the crux of the issue – currently couriers can travel into the EU unhindered and deliver their consignments quickly and safely while keeping cost to a minimum. What’s more, parts can enter the UK from the continent quickly to keep the whole industry running smoothly and, more importantly, cost effectively. This might be a way of the past once the Brexit negotiations are finalised.

Contingency Planning

But it’s not all doom and gloom. As noted, many courier companies have been preparing themselves for any eventuality and should already have contingencies in place to counter the uncertainty surrounding Brexit.

Many companies are investing in their fleet and increasing specialised transports to ensure delays will not hinder fresh or perishable goods.

It will be a learning curve as rules and regulations change but with the logistics industry being an integral part of the UK’s economy, solutions will always be found.

Brexit has been on the horizon for several years now and as it grows closer, logistics providers have been doing their research and know that the guesswork thus far will be somewhat close to the mark. As a result, the ethos of many courier companies will not need to change, and they will find effective solutions to overcome the challenges post-Brexit.

Consult with Your Courier Partners

If you’re concerned about the effects of Brexit on your own logistics, now is the time to discuss it with your courier partners. Your courier partner will be able to answer your questions to the best of their current knowledge and do their best to find solutions to your problems. Creating logistical contingency plans is the best way to prepare your business for the uncertainty ahead.

Moving Forward

Whatever happens, the logistics industry should be positioned to deal with the long and short-term effects. If you are looking for a courier service post-Brexit, look for one that is not willing to compromise on standard and service in the face of change.

This is the basis upon which our services are built and there is no need to compromise this ethos despite the uncertainty of the near future.

If you have any thoughts or concerns about the future of logistics post-Brexit, please do get in touch. Tel: 0800 999 1010. Same Day Dispatch Services would love to hear your views and give our expert advice if we can.

Container Shipping Operators Facing New Challenges in Face of Unstable Economy

Friday, October 12th, 2018

Shipping freight by container has been a staple of overseas delivery since commercial shipping began. The ever-increasing size of shipping containers meant you could measure the confidence in that industry on this metric alone. Still to this day, hulking megaships serve the global industry by shipping goods around the world.

But has their time dominating sea come to an end?

With rising fuel prices, a drop in demand for container shipping, and capacity increasingly out of sync with demand, container shipping operatives are facing new challenges all the time. While it may still seem to be the backbone of global trade, is it finally nearing its end as the number one mover?

Pre-2008, with an increase of almost 8% annually, many business owners spent billions investing in maritime shipping. However, China’s economy is slowing and Europe is in geopolitical instability surrounding Britain’s proposed withdrawal from the E.U., both negatively affecting the global container shipping industry. One of the world’s leading container shippers by capacity recently told investors they are expecting to see a decrease of 1-3% interest this year alone.

Fuel Prices

Shipping executives predict that uncertainty over cleaner fuels will make price estimates rise. Some have claimed that it has turned the shipping market into a form of casino where owners are gambling with their businesses. It is the persistent imbalance between shipping suppliers and demand that is adding to the uncertainty that surrounds the industry at present.

2019 will bring uncertainties because of the risks of further restrictions on global trade. New regulations brought in by the International Maritime Organization to cut emissions will significantly increase fuel prices further.

In order to offset the rising costs of fuel, it’s projected that shipping operators will pass on about $10billion a year to cargo owners but even then, they will still be absorbing some of the cost themselves.

Ultra-Large Shipments a Solution?

One possible solution that has been forwarded by some of the larger container shipping companies is that ultra-large container ships are put into use. These ships would be capable of moving up to 22,000 boxes at a time, reducing the cost of shipping smaller quantities on several smaller ships and cutting fuel consumption overall.

This does not come without its own problems, however. Not all waterways and destinations would be able to accommodate and receive such a large ship. Plus, with the industry facing uncertainty, there may not be demand for large shipping containers.

When it comes to global logistics, there are many problems currently being faced. Below are some of the major issues and what the future might hold for the container shipping industry.

Communication

Communication between the business, customers and the freight forwarders often cause more problems than it solves. Constant tracking of shipments and update requests are common as the customer wants to know where their package is and what is happening at all times. Communication of businesses from port to port is also vital in order to ensure smooth running of the system. Communication breakdowns need to be addressed if freight container shipping is to take off again or at least make some sort of resurgence.

Security

Security is fast becoming a growing concern for the global shipping industry. This is in part due to the volume in which goods are being passed between suppliers to reduce cost. A single delivery might be exchanged between a delivery driver, a warehouse, another delivery driver, then a port, and so on.

This continued movement between companies means that the security of the cargo is put in jeopardy several times during its journey. Each time it passes hands, that agent may have different security protocols in place, meaning there is no unified security system.

To rectify this, the shipping industry needs to eliminate as much unnecessary handling as possible and implement a more unified security protocol to reignite the trust in global freight shipping.

Demand

The container shipping industries inability to respond to the demand for fast delivery is a major challenge currently being faced. Clients want their deliveries as quickly as possible and so the demand on logistics is under pressure. Even though container shipping involves long distance deliveries, people still demand quick turnaround; even a week can seem like a long time for international shippers. This is exasperated at busy times of the year and difficulties at ports can lead to long delays.

Capacity

Capacity can be an unseen issue for global container shippers. As the volume of shipments increases due to the desire to reduce shipping costs, the available space onboard container ships decreases as it is filled. This ultimately causes problems for shippers – if there is no room on the ship, delays are inevitable. Finding a cheaper, greener fuel source may be key to this issue since it would allow for smaller, more frequent shipments.

Infrastructure

The infrastructure of the industry is also an inherent problem. Global sales and deliveries are increasing and the container shipping industry needs to evolve in order to accommodate this. Some ports, however, still can’t cope with the growing demand or deal with the volume of goods that are being brought through their doors. Increasing the infrastructure’s capacity at major ports will be key to sustaining growth in this sector.

Final Thoughts

The nature of international shipping is changing and while global container shipping was able to upscale accordingly, it now seems unable to downscale or economise sufficiently to keep in line with global trends as well as new rules and regulations.

Although interest is declining, it is not in freefall and there is still demand and desire to ship via container overseas. The major issue facing the industry at present is the cost associated with the volume trying to be shipped due to regulations and fuel hikes.   

Overall, it is not the end for container shipping, but it does stand on a precipice of a changing world in which it must adapt.

Using international couriers

Friday, January 15th, 2010

If you are an international business or have friends and family abroad, chances are that you will need to send parcels internationally at some point in your life. The best way to do this is via international couriers.

International couriers will ensure that your important package is transported safely yo its destination in a timely manner. A good courier company will look at all the options before transporting your parcel, so that you will get the best possible deal when shipping overseas, whether that be via airmail or sea.

Good courier companies will be skilled in getting parcels to their destination even on the tightest of deadlines. It may surprise you to know that you a parcel sent from London to New York can reach its destination in as little as 24 hours if using good courier services who take their role seriously and if the parcel is suitable for airmail. It is important to keep in mind that any parcels which need to be transported via sea could take up to 6 weeks to reach their destination, so forward planning is a must. Most couriers will offer a wide range of shipping solutions to their clients, who can then decide which is the best route for them to take.

If you are sending particularly important documents overseas it is important to use a good and reputable courier service like the one we offer here at SameDay Dispatch. We will do our best to get your parcels to their destination as quickly and economically as possible.

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