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Future of International Courier Service Post-Brexit

Wednesday, April 10th, 2019

Nearly three years have passed since the UK voted to leave the European Union and Brexit is still pretty much an everyday topic on the island. Will it be a hard Brexit or a soft one, or a no-deal Brexit still remains the question. But, one thing is certain, once it’s done, Brexit is going to cause some big changes in the business world of both the UK and the EU.

It seems that the British exit from the European Union is going to affect literally every business, including courier services. Until now, sending a parcel from a country within the EU to the United Kingdom (or vice versa) was pretty simple. All you had to do is drop it off at a post office or call a courier to pick it up. In both cases, you had to pay only a small fee.

However, in the post-Brexit era, the chance is that you will have to pay more. In fact, it’s expected that the shipping costs are going to go up by 30% on average. Of course, the question is whether the increase in the shipping costs is going to affect the customers as well, or only the courier services dealing with parcel transport between UK and EU.

A factor that can greatly impact the shipping costs is whether the UK will remain a member of the European Economic Area. Norway, for instance, is a country from the EEA, even though it‘s not a part of the EU.

Unless the UK government manages to get such a deal, the country won’t share a single market with the other European countries, meaning that all kinds of expense will come into power, including those involvingcustoms processes and paperwork. Apart from increasing the cost of parcel shipping, Brexit could also have an impact on the delivery times.

Brexit’s Impact on Parcel Delivery Times& Costs

One of the main reasons why the United Kingdom became a part of the European Union nearly five decades ago was that it allowed free trades with other member counties. Being a part of a single market mean that the Brits could buy and sell things from and to other EU counties in the same manner they did within the UK.

As a result, the European Union became the biggest single importer of UK-made products. In fact, before Brexit, the members of the EU were the ones buying over 40% of the total UK exports. According to leading experts in the world of global economy, that percentage is bound to go down as soon as Brexit is put into action.

The main reason why that’s expected is that export/import regulations are going to get more complicated, requiring more paperwork, which, in turn, is going to cost the customers their time. Every package sent from any EU country to the recipient within the United Kingdom borders will need to go through the customs’ inspection.

Apart from increasing the parcel delivery times, Brexit can also affect the cost of items bought abroad. If the UK falls out of the shared market, the country will probably have to add VAT on packages coming from the continent. You can expect that, in post-Brexit Britain, you will have to pay about 20% more on goods imported from the European Union.

And that’s why many UK business people are expected to give up on international trade and focus on doing their business domestically. As a result, the British courier industry is expected to grow, at least in the first few months after the Brexit. However, as soon as the people from the UK are used to the new delivery times and the new tariffs, the UK-EU trade is expected to bounce back to its feet.

How to Prepare Yourself for the Future?

If your business relies on goods shipped from/to the UK, Brexit has the potential to cause you some problems. The good news is that everything is still pretty much in play; no one can yet say for sure what kind of changes Brexit will cause in the courier industry.

Still, the experts do agree that there isn’t a need to panic. Even though Brexit does have the potential to make international shipping more complicated, it surely won’t destroy this industry. After all, it’s in no ones’ interest for the trade between the UK and the EU to die out. And couriers play a crucial role in this trade.

In the worst case scenario, the trade with the EU will become similar to the trade between the UK and other countries, e.g. China, India, etc. Of course, due to the geographical location of the UK, shipping delivery times for EU parcels just cannot be as long as those coming or going to other parts of the globe.

When it comes to the costs of international shipments, the experts agree that it’s going to have more to do with the couriers than the government. In order to keep the customers interested in making trades between the UK and the EU, the courier companies will have to deal with some of costs on their own, rather than adding themto the customers’ bills.

Finding a reliable international courier service is crucial for ensuring a bright future in the post-Brexit era. Apart from providing you with good deals money-wise, the couriers also need to ensure decent delivery times for the goods you order or ship off. They will also have to make sure that the items reach their destination undamaged and unaffected by potential delays.

Every decent international delivery company will have to make sure their vehicle fleet is good enough to handle waiting at the customs. They will also have to provide alternative transportation methods in case delay would be too long. For instance, if the delivery by truck would take much longer than expected, it’s up to the courier company to find a way to deliver the cargo on time, either by planes, ships, or some other means of transport.

It seems that the British exit from the European Union is going to affect literally every business, including courier services. Until now, sending a parcel from a country within the EU to the United Kingdom (or vice versa) was pretty simple. All you had to do is drop it off at a post office or call a courier to pick it up. In both cases, you had to pay only a small fee.

However, in the post-Brexit era, the chance is that you will have to pay more. In fact, it’s expected that the shipping costs are going to go up by 30% on average. Of course, the question is whether the increase in the shipping costs is going to affect the customers as well, or only the courier services dealing with parcel transport between UK and EU.

A factor that can greatly impact the shipping costs is whether the UK will remain a member of the European Economic Area. Norway, for instance, is a country from the EEA, even though it‘s not a part of the EU.

Unless the UK government manages to get such a deal, the country won’t share a single market with the other European countries, meaning that all kinds of expense will come into power, including those involvingcustoms processes and paperwork. Apart from increasing the cost of parcel shipping, Brexit could also have an impact on the delivery times.

Brexit’s Impact on Parcel Delivery Times& Costs

One of the main reasons why the United Kingdom became a part of the European Union nearly five decades ago was that it allowed free trades with other member counties. Being a part of a single market mean that the Brits could buy and sell things from and to other EU counties in the same manner they did within the UK.

As a result, the European Union became the biggest single importer of UK-made products. In fact, before Brexit, the members of the EU were the ones buying over 40% of the total UK exports. According to leading experts in the world of global economy, that percentage is bound to go down as soon as Brexit is put into action.

The main reason why that’s expected is that export/import regulations are going to get more complicated, requiring more paperwork, which, in turn, is going to cost the customers their time. Every package sent from any EU country to the recipient within the United Kingdom borders will need to go through the customs’ inspection.

Apart from increasing the parcel delivery times, Brexit can also affect the cost of items bought abroad. If the UK falls out of the shared market, the country will probably have to add VAT on packages coming from the continent. You can expect that, in post-Brexit Britain, you will have to pay about 20% more on goods imported from the European Union.

And that’s why many UK business people are expected to give up on international trade and focus on doing their business domestically. As a result, the British courier industry is expected to grow, at least in the first few months after the Brexit. However, as soon as the people from the UK are used to the new delivery times and the new tariffs, the UK-EU trade is expected to bounce back to its feet.

How to Prepare Yourself for the Future?

If your business relies on goods shipped from/to the UK, Brexit has the potential to cause you some problems. The good news is that everything is still pretty much in play; no one can yet say for sure what kind of changes Brexit will cause in the courier industry.

Still, the experts do agree that there isn’t a need to panic. Even though Brexit does have the potential to make international shipping more complicated, it surely won’t destroy this industry. After all, it’s in no ones’ interest for the trade between the UK and the EU to die out. And couriers play a crucial role in this trade.

In the worst case scenario, the trade with the EU will become similar to the trade between the UK and other countries, e.g. China, India, etc. Of course, due to the geographical location of the UK, shipping delivery times for EU parcels just cannot be as long as those coming or going to other parts of the globe.

When it comes to the costs of international shipments, the experts agree that it’s going to have more to do with the couriers than the government. In order to keep the customers interested in making trades between the UK and the EU, the courier companies will have to deal with some of costs on their own, rather than adding themto the customers’ bills.

Finding a reliable international courier service is crucial for ensuring a bright future in the post-Brexit era. Apart from providing you with good deals money-wise, the couriers also need to ensure decent delivery times for the goods you order or ship off. They will also have to make sure that the items reach their destination undamaged and unaffected by potential delays.

Every decent international delivery company will have to make sure their vehicle fleet is good enough to handle waiting at the customs. They will also have to provide alternative transportation methods in case delay would be too long. For instance, if the delivery by truck would take much longer than expected, it’s up to the courier company to find a way to deliver the cargo on time, either by planes, ships, or some other means of transport.

Brexit Uncertainty: How Will Logistics Be Affected?

Sunday, February 10th, 2019

‘Brexit’ is the buzz word of every news station right now. It’s a massive source of uncertainty to our economy and there is no industry that is sure of the future.

One industry that is more uncertain than most is the logistics sector. Will Brexit change the way we ship parcels? Will it affect the cost or movement of freight? What impact will it have on companies and end users?

With a no-deal Brexit looming, this article looks at what is being said on these matters thus far and what the likely outcomes may mean for the logistics industry.

Deal or No Deal

Should we come out with a no-deal Brexit, there are plans in place to avoid charging a customs duty on 87% of tradeable goods. This plan will be set in place for the next year to make sure we secure the best deals possible moving forward.

Tariffs will still apply to 13% of goods to ensure fair and safe practices, but it seems that the strategy will be to ensure the cost of importing, exporting and shipping in general does not rise in the near future and may even be reduced in the short-term.

Future Tariffs

The following are areas where tariffs will still apply:

  • A mixture of tariffs and quotas on beef, lamb, pork, poultry and some dairy to support farmers and producers.
  • Tariffs on finished vehicles. However, car manufacturers relying on EU supply chains shouldn’t face additional tariffs on car parts imported from the EU to prevent disruption to supply chains.
  • Tariffs to provide support for UK producers against unfair global trading practices, such as dumping and state subsidies. Tariffs should be retained for products including certain ceramics, fertiliser and fuels.
  • Tariffs on sets of goods including bananas, raw cane sugar, and certain kinds of fish. These are designed to ensure preferential access to the UK market for developing countries.

It’s important to note that these temporary import tariffs will not apply to goods crossing from Ireland into Northern Ireland.

The Worst-Case Scenario

Shipping suppliers must prepare for the best and worse-case scenarios and there are several implications to consider:

  • The department of transport has already warned those shipping to the continent and other freight haulers that they may now need EMCT permits post-Brexit.
  • 80% of haulers have stated that Brexit has had a negative impact on their plans for future investment. This likely means they are bracing for added costs rather than putting money into infrastructure.
  • Port delays are a major worry as there is not a sufficient infrastructure to deal with more tariffs and the cost of importing to rise. This may be offset for many items in the twelve months post-Brexit as outlined above.
  • Most companies will no doubt be well into their contingency plans by now as this has been a concern for the past few years. Many are stockpiling non-perishables in order to avoid an added tax bill, but it does still leave the logistics industry in a world of doubt.

The Uncertainty of Continental Shipping

Currently, the EU has its own laws and regulations regarding the transport and distribution of goods. Once we leave the EU, Britain will be able to regulate its domestic shipping but there are many questions left about the future of continental shipping.

If our new transportation regulations are laxer than those established on the continent, it is going to become increasingly time consuming at borders ensuring regulations are met, meaning a likely increase in cost.

This is perhaps the crux of the issue – currently couriers can travel into the EU unhindered and deliver their consignments quickly and safely while keeping cost to a minimum. What’s more, parts can enter the UK from the continent quickly to keep the whole industry running smoothly and, more importantly, cost effectively. This might be a way of the past once the Brexit negotiations are finalised.

Contingency Planning

But it’s not all doom and gloom. As noted, many courier companies have been preparing themselves for any eventuality and should already have contingencies in place to counter the uncertainty surrounding Brexit.

Many companies are investing in their fleet and increasing specialised transports to ensure delays will not hinder fresh or perishable goods.

It will be a learning curve as rules and regulations change but with the logistics industry being an integral part of the UK’s economy, solutions will always be found.

Brexit has been on the horizon for several years now and as it grows closer, logistics providers have been doing their research and know that the guesswork thus far will be somewhat close to the mark. As a result, the ethos of many courier companies will not need to change, and they will find effective solutions to overcome the challenges post-Brexit.

Consult with Your Courier Partners

If you’re concerned about the effects of Brexit on your own logistics, now is the time to discuss it with your courier partners. Your courier partner will be able to answer your questions to the best of their current knowledge and do their best to find solutions to your problems. Creating logistical contingency plans is the best way to prepare your business for the uncertainty ahead.

Moving Forward

Whatever happens, the logistics industry should be positioned to deal with the long and short-term effects. If you are looking for a courier service post-Brexit, look for one that is not willing to compromise on standard and service in the face of change.

This is the basis upon which our services are built and there is no need to compromise this ethos despite the uncertainty of the near future.

If you have any thoughts or concerns about the future of logistics post-Brexit, please do get in touch. Tel: 0800 999 1010. Same Day Dispatch Services would love to hear your views and give our expert advice if we can.

Container Shipping Operators Facing New Challenges in Face of Unstable Economy

Friday, October 12th, 2018

Shipping freight by container has been a staple of overseas delivery since commercial shipping began. The ever-increasing size of shipping containers meant you could measure the confidence in that industry on this metric alone. Still to this day, hulking megaships serve the global industry by shipping goods around the world.

But has their time dominating sea come to an end?

With rising fuel prices, a drop in demand for container shipping, and capacity increasingly out of sync with demand, container shipping operatives are facing new challenges all the time. While it may still seem to be the backbone of global trade, is it finally nearing its end as the number one mover?

Pre-2008, with an increase of almost 8% annually, many business owners spent billions investing in maritime shipping. However, China’s economy is slowing and Europe is in geopolitical instability surrounding Britain’s proposed withdrawal from the E.U., both negatively affecting the global container shipping industry. One of the world’s leading container shippers by capacity recently told investors they are expecting to see a decrease of 1-3% interest this year alone.

Fuel Prices

Shipping executives predict that uncertainty over cleaner fuels will make price estimates rise. Some have claimed that it has turned the shipping market into a form of casino where owners are gambling with their businesses. It is the persistent imbalance between shipping suppliers and demand that is adding to the uncertainty that surrounds the industry at present.

2019 will bring uncertainties because of the risks of further restrictions on global trade. New regulations brought in by the International Maritime Organization to cut emissions will significantly increase fuel prices further.

In order to offset the rising costs of fuel, it’s projected that shipping operators will pass on about $10billion a year to cargo owners but even then, they will still be absorbing some of the cost themselves.

Ultra-Large Shipments a Solution?

One possible solution that has been forwarded by some of the larger container shipping companies is that ultra-large container ships are put into use. These ships would be capable of moving up to 22,000 boxes at a time, reducing the cost of shipping smaller quantities on several smaller ships and cutting fuel consumption overall.

This does not come without its own problems, however. Not all waterways and destinations would be able to accommodate and receive such a large ship. Plus, with the industry facing uncertainty, there may not be demand for large shipping containers.

When it comes to global logistics, there are many problems currently being faced. Below are some of the major issues and what the future might hold for the container shipping industry.

Communication

Communication between the business, customers and the freight forwarders often cause more problems than it solves. Constant tracking of shipments and update requests are common as the customer wants to know where their package is and what is happening at all times. Communication of businesses from port to port is also vital in order to ensure smooth running of the system. Communication breakdowns need to be addressed if freight container shipping is to take off again or at least make some sort of resurgence.

Security

Security is fast becoming a growing concern for the global shipping industry. This is in part due to the volume in which goods are being passed between suppliers to reduce cost. A single delivery might be exchanged between a delivery driver, a warehouse, another delivery driver, then a port, and so on.

This continued movement between companies means that the security of the cargo is put in jeopardy several times during its journey. Each time it passes hands, that agent may have different security protocols in place, meaning there is no unified security system.

To rectify this, the shipping industry needs to eliminate as much unnecessary handling as possible and implement a more unified security protocol to reignite the trust in global freight shipping.

Demand

The container shipping industries inability to respond to the demand for fast delivery is a major challenge currently being faced. Clients want their deliveries as quickly as possible and so the demand on logistics is under pressure. Even though container shipping involves long distance deliveries, people still demand quick turnaround; even a week can seem like a long time for international shippers. This is exasperated at busy times of the year and difficulties at ports can lead to long delays.

Capacity

Capacity can be an unseen issue for global container shippers. As the volume of shipments increases due to the desire to reduce shipping costs, the available space onboard container ships decreases as it is filled. This ultimately causes problems for shippers – if there is no room on the ship, delays are inevitable. Finding a cheaper, greener fuel source may be key to this issue since it would allow for smaller, more frequent shipments.

Infrastructure

The infrastructure of the industry is also an inherent problem. Global sales and deliveries are increasing and the container shipping industry needs to evolve in order to accommodate this. Some ports, however, still can’t cope with the growing demand or deal with the volume of goods that are being brought through their doors. Increasing the infrastructure’s capacity at major ports will be key to sustaining growth in this sector.

Final Thoughts

The nature of international shipping is changing and while global container shipping was able to upscale accordingly, it now seems unable to downscale or economise sufficiently to keep in line with global trends as well as new rules and regulations.

Although interest is declining, it is not in freefall and there is still demand and desire to ship via container overseas. The major issue facing the industry at present is the cost associated with the volume trying to be shipped due to regulations and fuel hikes.   

Overall, it is not the end for container shipping, but it does stand on a precipice of a changing world in which it must adapt.

8 Signs You Need a New Time-Critical Courier Partner

Tuesday, July 10th, 2018

Are you wondering if it’s time to look for a time-critical courier service? The courier you currently use might have been the most affordable or convenient when you started out, but that doesn’t mean they are still right for your business.

In fact, they could well be holding you back now. If you want to get the best deal and service that’s tailored to your business, you need to evaluate your provider and your options annually and make changes if necessary.

When evaluating your current service, there are certain red flags to look out for. If you spot any of these red flags, it may be time to find a new express courier service – and fast.

Your Shipments Arrive Late

It’s surprising how many businesses accept late shipments as part of the deal but it doesn’t have to be.  If your courier is often late on deliveries or fails to meet deadlines, or even worse, loses or damages your goods, it’s definitely time to consider a change.

Consistent sales depend on customer satisfaction and if your courier is failing you on that front it could be costing you money. Don’t let your business suffer – shop the market and find a courier that can guarantee on-time delivery as well as offering emergency delivery when needed.

They Can’t Scale Up with You

A courier’s ability to scale with you is crucial. It’s no good if you start trebling sales if the courier can’t cope with the added demand. Seasonal trends or unexpected demand can lead to a steep increase in orders. These new customers are not going to remain loyal for long if you can’t deliver what they’re asking for. Therefore, you shouldn’t stay loyal to a courier that can’t deliver what you are asking for.

Make sure to find a courier service that has the capacity to deal with large, unexpected orders without any issues. As your business begins to scale, they should be able to take on the extra workload seamlessly.

Response Time is Slow

Your courier team is a vital part of your business and you should be equally important to them. They should be doing their utmost to keep you happy as a client. If they are slow to respond to orders or queries, this could be a sign there is a problem. This might even be an early warning sign that they’re having difficulties maintaining a good service.

When looking for a new courier service, find one with a reputation for outstanding customer service. There should always be a person on the end of the phone to answer your queries when they arise.

You Have No Way of Tracking Shipments

Time-critical couriers should have no problem with updating you with the exact location of your goods. You need to be able to account for your goods from the moment they leave your warehouse to the moment they are received by your client. If your courier can’t provide you with this crucial information, it’s a clear sign you need a better courier for your business.

Their Price Doesn’t Align with Your Means

Is the courier service you use extremely expensive or shockingly cheap? Either is a sign they are not right for you. Ideally, the price you pay needs to meet your means and expectations. If they are too expensive, it could be unnecessarily hurting your bottom line.

Contrastingly, if your current courier is incredibly cheap, although it might look good on paper you get what you pay for and the service might be sub-par. Paying a little more will go a long way.

Also, be wary of a courier company that undercuts the competition consistently. This can have a huge impact on the long-term scalability of their operation and could mean they will let you down on the customer service side.

Overall, it’s important to find a service that meets your expectations without hitting the purse strings too hard. Find a courier company that offers the most benefits for a price your business can truly afford.  

You’re unable to offer Same-Day Deliveries

In the current climate, same-day delivery is what customers expect. If you have a client who needs an order last-minute, you need to be able to rely on your courier service to deliver. Unfortunately, there are many couriers who simply do not or can not offer this service.

Find a reliable courier company that can be relied on whatever the situation or timescale. They are out there.

You’re Limited to a Certain Geographic Area

Many couriers are limited to a specific location but that doesn’t mean they should dictate where you can and can’t send shipments. You need a service that can deliver to any customer no matter where they are. Any courier worth their salt will be able to provide this sort of door-to-door service and you should be looking for one that can if your current service cannot. Nothing will stall your business growth more than being limited on the scope of delivery.  

Lack of Established Industry Experience

You should always find a courier service that specialises in your industry. If you’re in the aviation business, you’re going to need a courier capable of delivering large consignments and you may need a fleet of vehicles. On the other hand, if you’re in the produce business, you’re going to need a courier with temperature-controlled vehicles to keep your products fresh.

Whatever it is you need to ship, make sure the courier service you use has trained and reliable drivers as well as the correct facilities for the job.

It may be beneficial to look for a company that can offer a range of different delivery methods to meet all your needs. Make sure they have industry experience and the facilities available to deliver your consignments safely and in perfect condition.

Find Out About Our Courier Services Today

If you think your business could benefit from a fresh courier service, get in touch with Same Day Dispatch Services today to get a free quote and find out how we can help. Tel: 0800 999 1010.

Drone Delivery: Challenges Faced and Future Predictions

Tuesday, April 10th, 2018

In a world of mind-controlled robotic limbs, artificial intelligence, and technology reaching all new heights, it’s hardly a surprise that drone delivery services are beginning to become a reality.

Something that only a few years ago may have seemed like a futuristic gimmick is fast becoming a reality and it’s not going to be long until we see an armada of drones circling the air with packages ordered only hours ago… or are we?

While it’s true that companies such as Amazon and Google are heavily investing both time and money into drone research, there are many intrinsic logistical issues that surround the use of drones.

This post looks at some of the advantages and disadvantages of using drones in the same-day delivery sector and what the future of delivery may hold for us all.

Rapid Delivery Taken to a New Level

Customers are craving fast delivery and are beginning to expect same-day delivery as a given. This puts a huge logistical strain on companies to be able to deliver it at all, let alone as quickly as the customer would like.

Factors such as fulfilment centre placement and traffic nightmares can affect a company’s ability to quickly deliver packages to customers.

This is where semi-autonomous drones should come into their own. Not bound by traffic jams and slugging it around the M5, they could offer much faster delivery and would be able to travel from depot to customer as the crow flies.

Amazon claims that it’s working toward a point where the customer can receive a drone delivery they’ve ordered in just thirty minutes. Talk about setting the bar high when it comes to express delivery.

Going Green

In addition to faster deliveries, using drones could be more environmentally friendly because drones run on a battery instead of spilling fumes into the surrounding area. As companies strive to improve environmentally friendly production, the drone seems to be the way forward for small deliveries.

The Cost Factor

Drone delivery could theoretically cost companies less in the long run. While investing in the technology and developing it is initially going to cost more than leasing vehicles, it is at cost parity with current courier systems and may well begin to become cheaper for short distance deliveries.

With many companies citing the ‘last mile’ as the biggest expense (searching for an address or recipients not being home increases both the time and cost), drones that can access back gardens or safe delivery spots could solve that issue, thus eventually reducing door to door delivery costs.

Challenges Faced

Despite the many benefits of drone delivery, there are challenges faced by those wishing to utilise the sky.

Environmental Impact

Firstly, although they’re environmentally friendly, they are restricted by weather conditions than what a traditional courier would be. It’s highly unlikely that a lorry delivering parcels will be blown off course, but that’s a definite possibility with a small lightweight drone.

What will happen during storms when it becomes unsafe for drones to be out in force? Will deliveries be put on hold until weather conditions improve?

Injuries and Accidents

Then we must consider the logistics of delivering a parcel at the drop off point. What if your pet is injured by the drone releasing its payload? Or your fluffy little family member destroys your parcel left in your garden while you’re out?

Maybe even more terrifying, what if something were to go wrong and the drone drops a payload mid-flight? If someone was hurt, who would be to blame?

The Legalities

Another major challenge for drone delivery is the red tape surrounding it. While the UK is currently being forward-thinking enough to offer its airspace to drone delivery development, over in the US, companies still need to get a regulatory license to utilise the air.

Restricted areas near airports and other protected zones close to military bases need careful consideration. This means that even if the technology gets off the ground (pun intended), there’s still a plethora of legal matters to overcome.

Pirates of the Sky

Will the rise in drone delivery lead to mercenaries and piracy of the skies such as packages getting hijacked mid-flight? While this may seem a little far-fetched, companies planning to use drones are going to have to prove their drones are highly unlikely to be hacked and the contents stolen in that manner.

Public Image

Public image is another problem that drone technology will need to overcome to be accepted. Technological advances are not always welcomed by the masses and concerns for the safety of information (is that drone spying on me?) and their deliveries will be burgeoning.

Having said that, already around 40% of consumers said they would consider drone delivery if it meant getting their parcels faster.

But none of this really matters if companies can’t guarantee the safety of their drones and their payloads. Plus, we’ve all seen videos of home-owners shooting down drones that dare to enter the space above their homes.

The Future of Drone Delivery

With major industries getting on board with developing drone technology, it’s safe to say that at some point they will come into regular service. But whether they take over the market place is still to be seen.

It would seem to be a good thing for small, low-cost deliveries.  As long as the companies prove their reliability and safety, then consumers will get their goods delivered quicker and the environment would benefit.

For all its benefits, however, the size and bulk of parcels mean that this technology will not be suitable to deliver an aeroplane wing or a costly car part. It seems drones will still need to be integrated with regular delivery modes but they simply could not completely replace our delivery infrastructure.

Perhaps a more likely future will involve a professional courier service driving to a neighbourhood and releasing a small army of drones to streamline the last-mile delivery process, where the most money can be saved.

All in all, it’s safe to say there will always be a need for professional couriers, no matter how high-tech the future becomes.

What Are Your Thoughts?

What do you think the future of drone delivery will look like? Do you welcome the prospect of faster delivery, or does a sky buzzing with drones fail to appeal? Let us know your thoughts!

Driver Shortage and Lack of Skilled Workers – Major Issue for the Logistics Industry

Monday, November 20th, 2017

According to a customer survey carried out by Paragon Software Systems, the UK is suffering a driver shortage and lack of other skilled workers for a third year running. This is proving to be a major challenge to the logistics industry.

Future forecasts are showing this shortage will continue and even increase in the coming years. But what’s the answer to this current logistics roadblock? This post will look at some of the challenges we’re currently facing and the possible solutions.

What Is Causing This Driver Shortage?

The Freight Transport Association suggests that it is a combination of factors:

  • Cost of operator licence acquisition
  • Lack of understanding of the sector
  • Working hours
  • A lack of quality driver facilities

The cost to remain compliant, particularly for large haulage companies, is significant, and while major companies may pay for their employees to go through the relevant training, smaller courier operators and freelance drivers are struggling to make ends meet.   

This coupled with the perceived career shortcomings of long hours for a basic salary (compared to incentive-driven office jobs) means that fewer young people are viewing logistics as a prospective job opportunity.  Brexit has also muddied the waters, with many now uncertain what the future holds for logistics professionals.

Now the question remains – what can be done to combat this shortage and encourage a younger workforce into the logistics industry?

 

Investment in Technology

In a customer survey, it was found that more than 100 industry professionals were using telematics of some type and of those, 45% had interfaced this with their routing and scheduling software.

Technology is now playing a crucial role within the sector, giving companies more visibility and control.  Most fleets have tracking systems in their vans, with over half utilising electronic proof of delivery, 40% fitted with cameras, 25% with live temperature monitoring, and 20% with live workforce apps.

By using technology, companies are finding they can alleviate some of the pressures of modern delivery driving and logistics, making for a more enjoyable environment to recruit into.

This means that courier service companies can provide a safer, more reliable and comfortable experience for both their customers and their drivers.

Technology can also help with giving more accurate delivery windows and ETA’s which allows for more drops and, ultimately, increased revenue.  Focusing on this process may be a viable way to eventually increase the wages of drivers nationwide.

With technology already making improvements in the logistics industry, now is the time to push for further investment in technological advancements to help decrease the driver and skilled worker shortage.

Increase in Driver Training

The Driver Certificate of Professional Competence (CPC) is viewed by many as a major reason for the driver shortage we are currently facing.

It’s clear that greater investment in training needs to be made. Experienced, trained, and respected drivers are the backbone of the industry but with an ageing population, something has to be done in order to continue to deliver great service. This, coupled with raising awareness of the value of the profession, will be a major step forward in aiding recruitment into the industry.

The Henderson Group training academy in Northern Ireland has taken steps toward helping with the training of courier drivers. They have developed programmes with the help of the RTITB instructor academy, which deliver instructor training to trainers of the Henderson group.

They have now qualified as CPC instructors and are providing training to the 136 LVG drivers within the company. In addition to this, they are offering their training services to third parties. The instructors have already delivered CPC training to more than 100 individuals over a four-month period.

This has worked out incredibly well for the Henderson Group as they are benefiting from the experience of their drivers, but also are profiting by running training courses for other companies.

This is raising the profile of the job and the respect within the sector for well-trained individuals. Going forward, offering training is something that other large companies within the UK could also look at implementing to help reduce the driver shortage.

The Role of the Government and Regulatory Bodies

It seems that government bodies have left the skills shortage in the hands of the industry thus far, but it does appear that it needs some help in alleviating the pressures.

In an effort to help alleviate the shortage issue for companies across the country, the British International Freight Association has launched a freight apprenticeship microsite which will focus on helping both employers and their potential recruits to understand the apprenticeship opportunities in the industry, relieving the pinch that companies are facing.

The Freight Transport Association are also campaigning for the following changes to alleviate the issue:

1) Student-style loans for vocational training

2) Better driver facilities

3) Quicker turnaround of medical queries by the Driver and Vehicle Licensing Agency

4) A campaign to raise awareness of the logistics sector in partnership with the Department for Work and Pensions

5) Members to promote the logistics industry and engage more with the public

Final Thoughts

The logistics sector is currently facing difficulties which are already having a knock-on effect on many industries that rely on this sector every day. But there are solutions to the driver shortage issue and there are many companies taking the first steps on the road to recovering from this problem, hopefully for good.

A combination of solutions is needed to alleviate the main concerns of young people entering the logistics industry. First and foremost, cost-effective training and license acquisition need to be implemented, along with more investment in technology and better driving conditions.

Consumer demand is currently on the increase and both logistics companies and governing bodies must come together to find solutions quickly to keep the industry moving.  

Let Us Know Your Thoughts

What are your thoughts on the matter? Do you think the industry bodies and government are doing enough to help combat the driver and skilled worker shortage? Let us know your thoughts.

Choosing a Same Day Courier Service – 6 Things to Consider

Sunday, October 15th, 2017

When you’re looking for the best same day courier service, the choice can seem overwhelming.  With so many options on the market, how do you decide which provider is the right fit for you and your business?

This post will set out the six most important criteria you need to consider when choosing a same-day courier service. By keeping these factors in mind, you’ll be able to choose a courier that makes the entire delivery process streamlined and stress-free. 

Services Provided

Different courier services specialise in different industries and offer different specialities. If you need to send a hazardous material or medical equipment, make sure the courier you choose has the resources and equipment necessary to do this safely and in accordance with regulations.

Fresh produce is a prime example of a product that needs a specialised courier. The delivery company needs to be able to transport in clean, temperature-controlled environments. Not all couriers will be able to offer this so make sure you do your homework.

Here at Same Day Dispatch Services Ltd, we have the facilities and resources to deliver fragile, high-value, hazardous, temperature-controlled and sensitive items. You can be sure that whatever you’re sending, it’s in safe hands.

We’ve been in the time-critical delivery business for longer than we’d like to admit. But this has given us a wealth of experience in industries including pharmaceuticals, aviation, automotive, media, marine, and many more which require customised delivery solutions.

Speed

Obviously, a vital part of a same-day courier service is speed. Make sure the courier company you choose can guarantee your delivery deadlines.

They should also have a proven track record of delivering parcels on time. This is important in industries that need to avoid downtime and optimise the supply chain such as automotive and aviation sectors.

At Same Day Dispatch Services, if you’re parcel needs to be delivered the same day, it will be delivered that day. That’s our promise to you. We continually monitor the progress of your delivery so you can carry on with your day in the knowledge that your consignment will be delivered on time and in perfect condition. We are proud to have a 99.7% success rate of on-time deliveries.

Pricing

Make sure you get a final price when searching for a same day courier service.  Many providers have hidden costs that make the service more expensive than it first seems.

But remember, you get the service you pay for and if a price seems too good to be true, they may be cutting corners somewhere.

Here at Same Day Dispatch Services, we are clear and transparent with our pricing. There are no hidden fees and you get what you pay for – a stellar same day courier service.

It’s important to note here that same day courier services help you control your entire delivery process. Even if the upfront cost may be a little higher than your current delivery costs, you will save money in the long-run by reducing errors and increasing customer satisfaction.

When searching for the best same-day courier service it’s about cost not price. Make sure what you’re paying for includes the important provisions of dedicated direct A-B deliveries, no co-loading and consistent high quality customer service.  

Reliability

Whilst your goods are in transit, you should be able to call and check where they are at any time and your courier service provider should deliver on time, every time. This is incredibly important when working with time-critical consignments.

Customer Service

In a world that’s becoming more and more disconnected, it seems that customer service is taking a back seat. But when it comes to delivering important consignments, your delivery provider should always be at the other end of the phone to answer your questions and be there in case of emergencies.

Your courier partners are essentially the face of your company and good customer service skills go a long way towards customer retention.

At Same Day Dispatch Services, we understand the importance of a human conversation. There is nothing worse than ringing a customer service number only to get stuck talking to an automated line that gets you nowhere.

Our customer service support is always at the other end of the phone when you need them. We build relationships with each of our clients based on a foundation of trust. We want you to know that there are real people handling your consignment as if it were their own.

Flexibility

Courier providers should always be flexible and willing to adapt. Circumstances change and emergency situations arise – it’s part of everyday life.  So it’s vital your courier company is able to adapt and deliver a first-class service no matter what issues arise.

The best same day couriers can effortlessly manage sudden changes, ensuring your deliveries are always on track.

When you call us with an emergency, we can get a driver to your collection point within minutes or we can arrange for several vehicles to be dispatched for overspill work whenever you need us.

Whether you require a single important legal document or a fleet of aviation parts delivered, we have the flexibility and resources to get the job done.

Get in Touch Now for a Quote

If you’re interested in our same day courier service and want to know more, please get in touch with Same Day Dispatch Services today to discuss your needs. Tel: 0800 999 1010. We’d love to chat.

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