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Future of International Courier Service Post-Brexit

Wednesday, April 10th, 2019

Nearly three years have passed since the UK voted to leave the European Union and Brexit is still pretty much an everyday topic on the island. Will it be a hard Brexit or a soft one, or a no-deal Brexit still remains the question. But, one thing is certain, once it’s done, Brexit is going to cause some big changes in the business world of both the UK and the EU.

It seems that the British exit from the European Union is going to affect literally every business, including courier services. Until now, sending a parcel from a country within the EU to the United Kingdom (or vice versa) was pretty simple. All you had to do is drop it off at a post office or call a courier to pick it up. In both cases, you had to pay only a small fee.

However, in the post-Brexit era, the chance is that you will have to pay more. In fact, it’s expected that the shipping costs are going to go up by 30% on average. Of course, the question is whether the increase in the shipping costs is going to affect the customers as well, or only the courier services dealing with parcel transport between UK and EU.

A factor that can greatly impact the shipping costs is whether the UK will remain a member of the European Economic Area. Norway, for instance, is a country from the EEA, even though it‘s not a part of the EU.

Unless the UK government manages to get such a deal, the country won’t share a single market with the other European countries, meaning that all kinds of expense will come into power, including those involvingcustoms processes and paperwork. Apart from increasing the cost of parcel shipping, Brexit could also have an impact on the delivery times.

Brexit’s Impact on Parcel Delivery Times& Costs

One of the main reasons why the United Kingdom became a part of the European Union nearly five decades ago was that it allowed free trades with other member counties. Being a part of a single market mean that the Brits could buy and sell things from and to other EU counties in the same manner they did within the UK.

As a result, the European Union became the biggest single importer of UK-made products. In fact, before Brexit, the members of the EU were the ones buying over 40% of the total UK exports. According to leading experts in the world of global economy, that percentage is bound to go down as soon as Brexit is put into action.

The main reason why that’s expected is that export/import regulations are going to get more complicated, requiring more paperwork, which, in turn, is going to cost the customers their time. Every package sent from any EU country to the recipient within the United Kingdom borders will need to go through the customs’ inspection.

Apart from increasing the parcel delivery times, Brexit can also affect the cost of items bought abroad. If the UK falls out of the shared market, the country will probably have to add VAT on packages coming from the continent. You can expect that, in post-Brexit Britain, you will have to pay about 20% more on goods imported from the European Union.

And that’s why many UK business people are expected to give up on international trade and focus on doing their business domestically. As a result, the British courier industry is expected to grow, at least in the first few months after the Brexit. However, as soon as the people from the UK are used to the new delivery times and the new tariffs, the UK-EU trade is expected to bounce back to its feet.

How to Prepare Yourself for the Future?

If your business relies on goods shipped from/to the UK, Brexit has the potential to cause you some problems. The good news is that everything is still pretty much in play; no one can yet say for sure what kind of changes Brexit will cause in the courier industry.

Still, the experts do agree that there isn’t a need to panic. Even though Brexit does have the potential to make international shipping more complicated, it surely won’t destroy this industry. After all, it’s in no ones’ interest for the trade between the UK and the EU to die out. And couriers play a crucial role in this trade.

In the worst case scenario, the trade with the EU will become similar to the trade between the UK and other countries, e.g. China, India, etc. Of course, due to the geographical location of the UK, shipping delivery times for EU parcels just cannot be as long as those coming or going to other parts of the globe.

When it comes to the costs of international shipments, the experts agree that it’s going to have more to do with the couriers than the government. In order to keep the customers interested in making trades between the UK and the EU, the courier companies will have to deal with some of costs on their own, rather than adding themto the customers’ bills.

Finding a reliable international courier service is crucial for ensuring a bright future in the post-Brexit era. Apart from providing you with good deals money-wise, the couriers also need to ensure decent delivery times for the goods you order or ship off. They will also have to make sure that the items reach their destination undamaged and unaffected by potential delays.

Every decent international delivery company will have to make sure their vehicle fleet is good enough to handle waiting at the customs. They will also have to provide alternative transportation methods in case delay would be too long. For instance, if the delivery by truck would take much longer than expected, it’s up to the courier company to find a way to deliver the cargo on time, either by planes, ships, or some other means of transport.

It seems that the British exit from the European Union is going to affect literally every business, including courier services. Until now, sending a parcel from a country within the EU to the United Kingdom (or vice versa) was pretty simple. All you had to do is drop it off at a post office or call a courier to pick it up. In both cases, you had to pay only a small fee.

However, in the post-Brexit era, the chance is that you will have to pay more. In fact, it’s expected that the shipping costs are going to go up by 30% on average. Of course, the question is whether the increase in the shipping costs is going to affect the customers as well, or only the courier services dealing with parcel transport between UK and EU.

A factor that can greatly impact the shipping costs is whether the UK will remain a member of the European Economic Area. Norway, for instance, is a country from the EEA, even though it‘s not a part of the EU.

Unless the UK government manages to get such a deal, the country won’t share a single market with the other European countries, meaning that all kinds of expense will come into power, including those involvingcustoms processes and paperwork. Apart from increasing the cost of parcel shipping, Brexit could also have an impact on the delivery times.

Brexit’s Impact on Parcel Delivery Times& Costs

One of the main reasons why the United Kingdom became a part of the European Union nearly five decades ago was that it allowed free trades with other member counties. Being a part of a single market mean that the Brits could buy and sell things from and to other EU counties in the same manner they did within the UK.

As a result, the European Union became the biggest single importer of UK-made products. In fact, before Brexit, the members of the EU were the ones buying over 40% of the total UK exports. According to leading experts in the world of global economy, that percentage is bound to go down as soon as Brexit is put into action.

The main reason why that’s expected is that export/import regulations are going to get more complicated, requiring more paperwork, which, in turn, is going to cost the customers their time. Every package sent from any EU country to the recipient within the United Kingdom borders will need to go through the customs’ inspection.

Apart from increasing the parcel delivery times, Brexit can also affect the cost of items bought abroad. If the UK falls out of the shared market, the country will probably have to add VAT on packages coming from the continent. You can expect that, in post-Brexit Britain, you will have to pay about 20% more on goods imported from the European Union.

And that’s why many UK business people are expected to give up on international trade and focus on doing their business domestically. As a result, the British courier industry is expected to grow, at least in the first few months after the Brexit. However, as soon as the people from the UK are used to the new delivery times and the new tariffs, the UK-EU trade is expected to bounce back to its feet.

How to Prepare Yourself for the Future?

If your business relies on goods shipped from/to the UK, Brexit has the potential to cause you some problems. The good news is that everything is still pretty much in play; no one can yet say for sure what kind of changes Brexit will cause in the courier industry.

Still, the experts do agree that there isn’t a need to panic. Even though Brexit does have the potential to make international shipping more complicated, it surely won’t destroy this industry. After all, it’s in no ones’ interest for the trade between the UK and the EU to die out. And couriers play a crucial role in this trade.

In the worst case scenario, the trade with the EU will become similar to the trade between the UK and other countries, e.g. China, India, etc. Of course, due to the geographical location of the UK, shipping delivery times for EU parcels just cannot be as long as those coming or going to other parts of the globe.

When it comes to the costs of international shipments, the experts agree that it’s going to have more to do with the couriers than the government. In order to keep the customers interested in making trades between the UK and the EU, the courier companies will have to deal with some of costs on their own, rather than adding themto the customers’ bills.

Finding a reliable international courier service is crucial for ensuring a bright future in the post-Brexit era. Apart from providing you with good deals money-wise, the couriers also need to ensure decent delivery times for the goods you order or ship off. They will also have to make sure that the items reach their destination undamaged and unaffected by potential delays.

Every decent international delivery company will have to make sure their vehicle fleet is good enough to handle waiting at the customs. They will also have to provide alternative transportation methods in case delay would be too long. For instance, if the delivery by truck would take much longer than expected, it’s up to the courier company to find a way to deliver the cargo on time, either by planes, ships, or some other means of transport.

6 Steps to Understanding Risk Management in Your Supply Chain

Saturday, April 6th, 2019

Every business is only as good as the supply chain it’s built on. Understanding issues within the supply chain itself and effective management of the risks are imperative for the survival and prosperity of a company. This will help to maximise customer value and ensure an uninterrupted flow of goods and services.

Leaders need to be able to recognise and understand the risks that are present in their supply chains so they can ensure that products arrive where they are supposed to, when they are supposed to, and in pristine condition.

The problem is, most organizations tend to focus on what happens within their own walls. Few understand and effectively manage the entire chain of events that deliver products to the final destination. The result is a disjointed and often ineffective supply chain.

To help you overcome this issue, here are five steps you can implement to improve the risk management of your supply chain and streamline the entire process.

Know Your Suppliers and Potential Suppliers

There needs to be an effective due-diligence process that can answer any queries you might have about third-party practices. Questions to ask include:

  • Do they have a good track record?
  • Do they fulfil their contractual obligations?
  • Do they have good existing relationships with customers or suppliers?
  • Are there any conflicts of interest?
  • Do they meet the high standards you set within your company?

This list is not exhaustive but if these factors are not considered you run the risk of putting your supply chain, and ultimately your business, at risk. Research each supplier and business you are dealing with so you are more prepared to manage issues when they arise. You may find a certain link in your supply chain is the reason for inefficiencies. In this case, it may be time to find alternatives.  

Get What You’ve Asked For

Monitor the goods and services you receive closely to make sure you are getting exactly what you’ve asked for and, more importantly, paid for. If a supplier starts cutting corners on products or services, it is you and your business who will suffer at the end of it. By working with organised, professional suppliers and couriers you can ensure you are getting quality products and, in turn, your customers are getting a quality service. On average, inventory is accurate just 63% of the time. This shows a drastic need for improved inventory management, which begins by improving your supplier process.

Only Pay for What You’ve Received

You should always ensure that your invoice corresponds precisely with the goods or services you have received. This may seem like an obvious thing to do, but it is imperative that you manage your imports to make sure you are not getting fleeced. This is especially important if you have a complex network of suppliers because it is easier for things to go missing if a blind eye is turned.

A poll of 2660 professionals found that 29% indicated that their own supply chains had experienced waste, fraud or abuse in the past twelve months. This statistic highlights just how common an issue this can be. Approaching the situation with a healthy scepticism rather than an intent to find wrongdoing can help to reduce the risk to your company.

Prevent and Resolve Disputes Effectively

There will inevitably be a time where a dispute is unavoidable on some level of the supply chain. How it is handled can solve or worsen the issue. You want to quickly deal with any dispute so that it promotes smooth running between the links in your supply chain, ensuring that everyone is happy.

By having processes in place that can highlight potential conflict areas you can also avoid disputes happening at all. Effective management of all levels of the supply chain can enable you to do this and the employment of supply chain automation that can spot and reduce human error can also help. This will mitigate risks to your company and enhance the value of it as well for prospective partners and new suppliers.

Avoid Risks in The Sales Process

Management should be aware of the potential risks in the sales process as this can protect the supply chain from a knock-on effect. The sales process is essentially customer demand that ultimately dictates how your company moves forward. As sales channels evolve, they can introduce new risks into your supply chain. For example, opening a new branch to meet new demand can put a strain on the supply chain. To address this, understand the liability that sales interactions expose your company to and how they can affect your sustainability. An expert supply chain manager may be helpful to take on this important role and ensure all sales processes are growing your business, not stalling it.

Use a Quality Courier Service

Your courier team is usually the only face-to-face contact your customers have with your company. Thus, they need to expertly deal with customers and help avoid issues falling back down the chain.

Now is the Time to Focus on Supply Chain Management

With the vast number of challenges faced, it’s no surprise that 85% of global supply chains had experienced at least one form of disruption in the past twelve months. However, proactive risk management in the supply chain is the solution. Many businesses note they spend around 50% less time dealing with supplier disruptions if they have effectively risk managed their supply chain.

79% of companies with high-performing supply chains attain greater revenue growth than the average in their industries. If you needed any more convincing that supply chain risk management needs to be at the forefront of your business plan, let that statistic be it.

Creating value in your supply chain and mitigating the risks it is exposed to will ultimately lead to value in your company and increase the prospects of partnership or investment as well. All of this will help your company grow above and beyond industry norms.

Where to Begin

If you’re interested in finding out how our expert courier team can help you reduce risk in your supply chain, get in touch with Same Day Dispatch Services today. Tel: 0800 999 1010.

Optimizing Last Mile Delivery Efficiency

Friday, March 15th, 2019

The ‘last mile’ is a term used in supply chain management that accounts for the movement of goods from a warehouse, depot or transportation hub to the final destination – the customer.

This last leg of the delivery process is the most inefficient and expensive part of the process. In large cities, persistent obstacles such as diversions, construction work, traffic, and parking restrictions make the last mile incredibly time-consuming. With London expanding its ultra-low emission zone, last-mile delivery has become even more complicated for logistics companies and these environmental challenges will continue to grow.

It’s no better in rural areas either. Drivers are often delivering single consignments to low-density areas, only to find the recipient isn’t home. This makes the delivery journey a wasted effort and unnecessarily expensive on fuel.

Combine all this with the fact that people are currently expecting their orders the same-day or next-day, the problem is amplified.

But there is a solution to this issue – implementing processes and using tools to optimise last mile delivery. Streamlining this process as much as possible can reduce cost, save time, and ultimately improve customer satisfaction. This post covers five ways to improve last mile delivery efficiency to help you stay ahead of the competition.

Integrate Planning Tools

The number of parcels being sent each day has never been higher. With companies having to consider route planning and scheduling for hundreds of consignments at a time, this planning process is simply too complex to manage your operations using a spreadsheet or on paper.

Investing in route planning and fleet management tools will help you map out optimal routes while also generating real-time data on delivery status and vehicle location.

This updated software will allow you to more effectively monitor running costs, driver overtime, number of stops completed, the efficiency of your routes, consignment priorities, and smaller delivery windows.

This technology should also integrate effective mapping tools to improve address accuracy. One of the main factors causing delayed deliveries is an inability of drivers to locate addresses efficiently.

These tools can provide the information you need to enhance the last mile delivery process, while simultaneously optimizing operations and improving route mapping and scheduling.

If you don’t have your own delivery fleet or the idea of investing in a whole new system seems overwhelming, an alternative is to team up with a courier service who already utilises this technology. Your courier team will be able to use their systems to improve your last mile delivery process for you, allowing you to focus on other important facets of your business.

Shrink Delivery Windows

When you have optimised route planning and scheduling, you can give customers much more accurate ETAs. Customers now expect extremely accurate delivery times, no longer are they willing to wait in all day for a delivery when many businesses offer a strict 1-hour delivery window.

In addition to improving customer satisfaction, this optimised delivery time allows you to increase the number of deliveries you make per day, reducing the cost of delivery and ultimately improving your bottom line.  

Factors which challenge shrinking your delivery windows include delivery restrictions, difficult loading and drop-off zones, customer-specific delays and perishability of products. However, all of these factors can be alleviated with proper route planning tools. These tools will allow you to take all of these factors into consideration and give each customer an accurate ETA, regardless of unexpected delays. 

Again, a professional courier service can take care of this for you. They will have the tools available to optimise their routes and give your customers accurate delivery slots.

Mobile POS Devices

The last step of last mile delivery is an area that can be optimised for improved performance, and mobile computing technology can have a huge impact. Finding paper delivery forms and working out hard copy invoices in the van can take up a lot of the driver’s time, having a knock-on effect on each additional drop. This makes the whole delivery process for companies longer and customer wait-time increases.

By using mobile hand-held devices, drivers can quickly and professionally access the documents they need, get the customer’s signature electronically, and quickly, in real-time update the back-end supply chain managers of drops.

By freeing up the time drivers spend on hard copy documents, they have more valuable time to perform their drop, give a better level of customer service, and complete more deliveries on a route. For companies that need to maintain hours of service or fuel tax logs, these can also be tracked automatically, which eliminates another time-consuming aspect of deliveries. This all pulls together to increase drops, improve your bottom line, and heighten customer satisfaction.

Maximise First-Time Delivery

Finding a way to maximise first-time delivery each time a package is sent can significantly reduce the risk of lost or damaged parcels. Research suggests that items are more likely to be damaged or stolen if they are left with a neighbour or in a ‘safe’ place. Communicating well with the customer and confirming a suitable time for delivery can eliminate a lot of this risk. Ensuring someone is home when a drop is made can be crucial as well. This circles back to giving customers a small, specific delivery window. First-time delivery is significantly increased if customers are given a smaller ETA.

Invest in an Expert Courier Team

Having a professional courier handling your last mile deliveries will help improve your entire delivery process. Here at Same Day Dispatch Services, that’s exactly what we do. We are a professional logistics team who often perform last mile deliveries. Using advanced tracking and delivery tools, we do the legwork to make sure each package gets to the customer promptly and unharmed. Each of our vehicles is tracked and we always send collection and delivery notifications so you are constantly kept up to date of the progress of your delivery.

We pride ourselves on our customer service and someone is always available to answer your queries. If you’d like to find out how Same Day Dispatch Services can help optimise your last mile delivery service, please contact us today. Tel: 0800 999 1010.

Qualities you need from your delivery service

Thursday, March 7th, 2019

When you are choosing a UK courier, there are three essential qualities you should demand: resourcefulness, flexibility and ultimately compatibility.  These are the values of a trusted delivery service.

A courier company will travel to all nooks, crannies and corners of the UK.  Organising such logistics is challenging and therefore finding a company in who you can rely is essential. 

Same Day Dispatch Services reliability and accountability.  It is essential to all our professionals that our clients’ experience is faultless.

The need to be resourceful

First, you should seek a UK courier that is equipped to deal with your needs, no matter the time of day or the size of the job.  There need to be enough drivers and vehicles available when you need them. Do you need a night-time delivery? Should the package be delivered at the weekend?  Will the package require careful handling?

The best parcel delivery services will have a solution to your needs.  A courier should be able to adapt resources, work within standard operating procedures, but also deliver a versatile service.

It is easy to test the resourcefulness and versatility of your UK courier company.  Make your first request the most extreme, the most non-standard delivery your organisation could expect.  If the courier steps up and says: “no problem, we can work this out” then you know you have the resourcefulness you need.

Resourcefulness is not just about having the largest fleet or most employees. Ingenuity is a state of mind: can your UK courier solve your logistics problems? Can they offer a plan that demonstrates common sense and obvious value for money?

Reliability with flexibility

You want your parcel delivery service to get your consignment to its destination on time and in perfect condition.  You will need a company with a reputation for doing a great job each and every time.  But is this enough?

It is likely that you will need a reliable service that is capable of being flexible. Some UK couriers can offer reliability because they have a fixed way of working.  This strategy cannot be adapted, and managers have little room for deviation, but ultimately delivers good results.  However, the best UK couriers will be able to shape practice to your needs.

Part of being flexible is having a variety of vehicle types, from small vans that handle the city with ease, to three and a half tonne trucks that can go from one end of the UK to the other with a large load.  Flexibility means the company has the resources that they can call on to fulfil a customer’s demands reliably.  At any one time, the company can adapt its ways of working because the resources are there to make innovative and creative decisions.

Examples?

Your job might be small.  You have run out of printer ink on the morning of the big meeting.  Give your courier company just two hours and the cartridge should be available at reception.

Your job requires special care.  You may need critical deliveries of medical supplies.  You cannot afford for the delivery to be late or for the product to be damaged.  The best courier parcel delivery service will have the equipment and training to support your needs.

Flexibility, when defined by courier experts, is the ability to offer reliability at all times.

A compatible partner

When you hire a courier service, this company becomes an extension of your organisation.  They will be in direct contact with your clients or your business partners; therefore they need to represent your values.

Demanding a courier service be a compatible partner suggests you are entering a relationship, and you are.  For this relationship to last, your courier service needs to represent everything that makes you successful.

You should seek testimonials that prove that the couriers understand how to communicate with customers.  Do the drivers present themselves with pride? Does the company value security, tracking your valuable items as they journey to their destination?

A courier service that enjoys long-standing relationships with clients, which enjoys the loyalty of customers, is one that understands your values.  It should be the aim of all outstanding parcel delivery services to continue to reflect and learn how to improve their service for you.

It is a question of values

Same Day Dispatch Services commits each day to provide clients with a fast, dependable and prompt delivery service.  We value integrity, professionalism and courtesy – ultimately, we aim to exceed your expectations for excellence.

We are your partner in business.  We will deliver on time, designing logistic solutions that solve your bespoke needs.

If it is a question of values, and these values should always be excellent service, open communication, innovation, teamwork and accountability.  We are continually learning and reflection, respecting individuals within our company and within yours.

We strive to be resourceful, flexible and compatible.  We demand excellence, and so deliver quality.

Contact Same Day Dispatch Services on 0800 999 1010 and tell us your needs and we will design and deliver your logistics.

Off-the-shelf-solutions are not always suitable for same day deliveries

Monday, February 25th, 2019

If all deliveries started at point A and went in a straight line to point B, then we could offer a standard service for all our clients.  Designing our same day delivery service on a menu would be so easy. This gives you the opportunity to scan down and choose your preferred service.  Job done!

However, supply chains are complex.  There are usually numerous suppliers, distributors, and destinations.  If one link in this chain misses a deadline, then the chain could potentially collapse.  So, supply chains cannot be planned in a vacuum.

There are so many factors to consider.  There is the demand for cost-efficiency, so resources must be used effectively by all companies involved.  The traffic and the weather can be beyond anyone’s control. 

In short, UK couriers need to design solutions that plan for the potential risks and opportunities within an individual supply chain.

The need for a bespoke delivery service

The complexities of supply chains demand the client is offered a bespoke solution for the same day delivery of consignments.  The client is distinct, an individual amongst even those in the same sector.  Therefore, a bespoke solution should recognise the client’s needs, guiding our professionals to the best service.

But what does this mean?

When you approach us with your needs, we will consider all sorts of factors and adapt to fulfil your requests.  It could be the number of pallets, the size of these pallets; it could be the transit time, the temperature, or the type of handling. 

Bespoke means individualised to your requirements; therefore, it really means whatever you want it to mean.

How we can distinguish your delivery service

First, you may have an out of the ordinary one-off request.  We will make sure our parcel delivery service adapts to your needs.

It may be that you need solutions for many different situations as standard.  It may require us to design your courier service quickly.  It may be due to an emergency. There may be an incident that is causing downtime, and you need us to react rapidly to reduce the cost to your business.

There is also the chance you have unusually heavy objects or an odd shape or size.  We could list all sorts of standard weights and delivery parameters, but your object does not fit any of them.  As a supplier of bespoke services, we can design the solution specific to your requirements.  This is impossible for those courier services offering only off-the-shelf solutions.

We are also sure to listen to our clients, understanding the time constraints and potential consequences of delays.  Designing a courier solution is as much about trying to plan for the unexpected as it is controlling the many variables of successful delivery. 

Time is money in business, and it is essential that our plan values your time.

What does bespoke mean in practice?

Bespoke, from this definition, means responding to the unique requirements of the client.  This requirement may be for speed; it may be handling something delicate or something extra-large, it may be a time-sensitive delivery where neither too early, nor too late will work.

Handle with care!

Imagine a client wants a sensitive prototype delivered to a factory, moving it for the first time from the lab where it was developed.    The window for delivery needs to be fluid, as the lab cannot guarantee the completion time.  There is an estimated delivery window, but the solution needs to be flexible. The delivery must also ensure the safety of a multi-million-pound investment process.  The packaging and handling need a design that recognises the sensitive and delicate nature of the prototype and the potential cost to the client if lost or damaged.

The voice of this client needs to be central to the design of this solution.  They need to be happy with the training of the courier, the method of storage in the transport, and that potential disruption is minimised.

We are being trusted with the future prosperity of the company.  The precious prototype is in our hands.  Therefore, the relationship we build with this client is essential to the trust they feel in our services.  This too must be part of a bespoke parcel delivery service.

I needed it yesterday!

A bespoke solution is most often needed when time is a factor.  It is usually an emergency or a pressured situation.  So, imagine a client who calls us early afternoon and says that a product needs to make it to the other side of the country before the end of the day.  We offer a same day delivery service but travelling the full length of the UK would generally demand our drivers start at the beginning of the day.  We understand that a failure to deliver will make a significant deal impossible for the client; a deal that is due for completion first thing the next morning.

Small decisions will help here.  We choose two drivers to complete the delivery, meaning there can be a driver-swap and so no need for a stop-off.  We work on a sensible route, using our software to map out the fastest way, considering the traffic at different parts of the route. We offer our client an estimated time of arrival, sometime late in the evening, so that a person is available to receive delivery of the item.  The tiniest details will make all the difference to the success of this just-in-time delivery.

Same Day Dispatch Services is proud of the bespoke solutions we offer our clients.  We are convinced our customers deserve better than an off-the-shelf solution.  If you are interested in working with Same Day Dispatch Services for your same day delivery service, call 0800 999 1010.

Brexit Uncertainty: How Will Logistics Be Affected?

Sunday, February 10th, 2019

‘Brexit’ is the buzz word of every news station right now. It’s a massive source of uncertainty to our economy and there is no industry that is sure of the future.

One industry that is more uncertain than most is the logistics sector. Will Brexit change the way we ship parcels? Will it affect the cost or movement of freight? What impact will it have on companies and end users?

With a no-deal Brexit looming, this article looks at what is being said on these matters thus far and what the likely outcomes may mean for the logistics industry.

Deal or No Deal

Should we come out with a no-deal Brexit, there are plans in place to avoid charging a customs duty on 87% of tradeable goods. This plan will be set in place for the next year to make sure we secure the best deals possible moving forward.

Tariffs will still apply to 13% of goods to ensure fair and safe practices, but it seems that the strategy will be to ensure the cost of importing, exporting and shipping in general does not rise in the near future and may even be reduced in the short-term.

Future Tariffs

The following are areas where tariffs will still apply:

  • A mixture of tariffs and quotas on beef, lamb, pork, poultry and some dairy to support farmers and producers.
  • Tariffs on finished vehicles. However, car manufacturers relying on EU supply chains shouldn’t face additional tariffs on car parts imported from the EU to prevent disruption to supply chains.
  • Tariffs to provide support for UK producers against unfair global trading practices, such as dumping and state subsidies. Tariffs should be retained for products including certain ceramics, fertiliser and fuels.
  • Tariffs on sets of goods including bananas, raw cane sugar, and certain kinds of fish. These are designed to ensure preferential access to the UK market for developing countries.

It’s important to note that these temporary import tariffs will not apply to goods crossing from Ireland into Northern Ireland.

The Worst-Case Scenario

Shipping suppliers must prepare for the best and worse-case scenarios and there are several implications to consider:

  • The department of transport has already warned those shipping to the continent and other freight haulers that they may now need EMCT permits post-Brexit.
  • 80% of haulers have stated that Brexit has had a negative impact on their plans for future investment. This likely means they are bracing for added costs rather than putting money into infrastructure.
  • Port delays are a major worry as there is not a sufficient infrastructure to deal with more tariffs and the cost of importing to rise. This may be offset for many items in the twelve months post-Brexit as outlined above.
  • Most companies will no doubt be well into their contingency plans by now as this has been a concern for the past few years. Many are stockpiling non-perishables in order to avoid an added tax bill, but it does still leave the logistics industry in a world of doubt.

The Uncertainty of Continental Shipping

Currently, the EU has its own laws and regulations regarding the transport and distribution of goods. Once we leave the EU, Britain will be able to regulate its domestic shipping but there are many questions left about the future of continental shipping.

If our new transportation regulations are laxer than those established on the continent, it is going to become increasingly time consuming at borders ensuring regulations are met, meaning a likely increase in cost.

This is perhaps the crux of the issue – currently couriers can travel into the EU unhindered and deliver their consignments quickly and safely while keeping cost to a minimum. What’s more, parts can enter the UK from the continent quickly to keep the whole industry running smoothly and, more importantly, cost effectively. This might be a way of the past once the Brexit negotiations are finalised.

Contingency Planning

But it’s not all doom and gloom. As noted, many courier companies have been preparing themselves for any eventuality and should already have contingencies in place to counter the uncertainty surrounding Brexit.

Many companies are investing in their fleet and increasing specialised transports to ensure delays will not hinder fresh or perishable goods.

It will be a learning curve as rules and regulations change but with the logistics industry being an integral part of the UK’s economy, solutions will always be found.

Brexit has been on the horizon for several years now and as it grows closer, logistics providers have been doing their research and know that the guesswork thus far will be somewhat close to the mark. As a result, the ethos of many courier companies will not need to change, and they will find effective solutions to overcome the challenges post-Brexit.

Consult with Your Courier Partners

If you’re concerned about the effects of Brexit on your own logistics, now is the time to discuss it with your courier partners. Your courier partner will be able to answer your questions to the best of their current knowledge and do their best to find solutions to your problems. Creating logistical contingency plans is the best way to prepare your business for the uncertainty ahead.

Moving Forward

Whatever happens, the logistics industry should be positioned to deal with the long and short-term effects. If you are looking for a courier service post-Brexit, look for one that is not willing to compromise on standard and service in the face of change.

This is the basis upon which our services are built and there is no need to compromise this ethos despite the uncertainty of the near future.

If you have any thoughts or concerns about the future of logistics post-Brexit, please do get in touch. Tel: 0800 999 1010. Same Day Dispatch Services would love to hear your views and give our expert advice if we can.

How to choose a UK courier when time is critical

Thursday, January 10th, 2019

You need a time-critical logistics provider.  Put simply: you need a same day delivery service that hits deadlines.  What are the characteristics of the most successful couriers?

Here are the six essential qualities of a same day delivery service.

Speed

The world moves at an ever-faster pace and logistics must keep up.  You need your time-critical logistics provider to meet deadlines, every time.  Speed is not just about the quickest time between location A and B.  You need fast acknowledgement of your message, the request processed, a solution devised, and the staff deployed.

Does your UK courier have policies and standard operating procedures in place to ensure the most efficient and effective response to your requirements?

It is not just about having the best of intentions to deliver quickly.  Staff should be trained and experienced in providing the promised service.  When time is critical nothing should be left to chance.

Consistently arriving at the time specified should be an essential ingredient of your logistics provider.  You need to trust the service, and so reliability is a must.

Reliability

One of the ways to engender trust is the offer of transparency.  Your logistics provider should give you access to comprehensive tracking data.  If possible, this tracking should be in real-time, with a continual update of estimated time of arrival.  At no point should you be in doubt where your consignment is on its route to its destination.

Customer-focused

Every company, in every sector, understands that customer service is essential to the success of an organisation.  New business is challenging to win. Therefore, your UK courier should be aware of your needs and the values of your company.  The delivery service should work to build a relationship with you, partnering you in the goals of your business.

Checking the effectiveness of customer service is straightforward. 

Look to the phone line: Will it get answered quickly? The courier should understand that your time-critical delivery could be urgent. 

Look to the website, is all the information needed available at your fingertips? 

Check the solution offered: does it show an understanding of your needs?

Another way to be sure of customer service is by looking at testimonials and reviews.  Look for specific examples, where the customer is glowing about the small choices made by the company.

Inventive

You need a time-critical logistics provider that can offer bespoke solutions.  No off-the-shelf package can deal with all your requirements, all the time.  Therefore, the communication with the courier should be outstanding, as should be the response.  Your operator should then have the imagination to design a solution that meets your needs, despite the challenges your present.

Logistics providers are known for logic.  Carefully mapping out the steps of deliveries takes a structured mind.  However, those providers with talent also bring an element of invention to the choices they make.  There should be moments of genius when they exceed your expectation of what a UK courier could achieve.

Transparent

Knowing what is happening to your precious consignment while it is out of your hands is vital.  You need to be able to track the progress and be sure of the delivery time.  Transport Management Software now allows for real-time tracking of your package from pick-up to delivery.  This tracking should give you the peace of mind needed and can only be provided by the best parcel delivery services.

Adaptable

Flexibility is the most important quality of the courier you select for your time-critical logistics.  All the planning in the world cannot account for everything that will impact the delivery of a consignment.  Therefore, your provider should be able to adapt to changing circumstances and conditions.

This is not just about the day-to-day deliveries.  The best couriers continually reflect and learn.  They will be tracking key performance indicators and looking to where they can improve.  They will be up-to-date with the latest technology and how this could increase the efficiency and effectiveness of delivery services.  This is not just about the vehicles on the road but also the computers in the office, the connectivity, access to the cloud, and understanding the potentials of blockchain and automation.

In short

A collaborative relationship with a client underpins all other qualities.  Trust is the only currency.  You are handing over your cargo to us.  It is not just about the cost of the item but also your company reputation if we do not deliver as promised.  The impact of damage is expensive for both companies.  Therefore, unless the courier service works hard to shape a transparent, reliable and open relationship with you, then they do not deserve your loyalty.

Same Day Dispatch Services works hard to be the best UK time-critical logistics provider.  We design bespoke solutions for clients.  This design is a result of hearing your needs, being clear, and then actioning your requirements in an imaginative solution.  Same Day Dispatch Services if you would like to see why we are an outstanding time-critical logistics provider.  Call 0800 999 1010.

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